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Return Policy
Returns
At
Babycurean, we are only happy when you're happy. If you are not
satisfied with your Babycurean purchase, please contact us for a RMA
number. You have 10 days from the date your product was delivered to you.
Because many of our products have a high probability of coming in contact with breast milk (considered a bodily fluid), we can only accept returns that are new and unused. For your item to be accepted as a return, it:
Your refund will appear on the credit card used for payment after we receive the merchandise and it meets the above criteria.
If your merchandise is defective, you have 30 days from the date of purchase for a no-questions-asked exchange. Defective merchandise beyond this point is handled on a case-by-case basis because each manufacturer has its own policies to be followed.
Because many of our products have a high probability of coming in contact with breast milk (considered a bodily fluid), we can only accept returns that are new and unused. For your item to be accepted as a return, it:
- must be unworn or unused; and
- must not be washed; and
- must not have any signs of damage or repair; and
- must not be a custom or special order; and
- must have all original packaging, labeling, and related materials in tact and attached to merchandise.
Your refund will appear on the credit card used for payment after we receive the merchandise and it meets the above criteria.
Damaged or defective goods
If you receive your merchandise and it is damaged, please contact us within 5 days of receipt. We will immediately exchange your product.
If your merchandise is defective, you have 30 days from the date of purchase for a no-questions-asked exchange. Defective merchandise beyond this point is handled on a case-by-case basis because each manufacturer has its own policies to be followed.
5% total price match guarantee
Our total price guarantee includes shopping and handling charges but does not include sales tax. To qualify for price matching, your request must meet the following criteria:
- The price match guarantee only applies to the exact identical product - color, size & other options must be identical; and
- Sale and special promotional prices are not included; and
- The item must be in-stock at the competing retailer; and
- We must be able to verify the item and price.
If you find a better total price online, please let us know. Send an e-mail to us at info@babycurean.com with the item you are interested in purchasing, the internet site where you found the better price, and the price of the item We will reply with a one-time discount code for your purchase that matches the price and beats it by 5% of the low price you found.
